MedFlex Virtual Front Desk Member Survey

1. How are incoming patient calls currently handled by your practice? (Select all that apply)

2. What are your biggest challenges with patient calls? (Select all that apply.)

3. Approximately how many incoming patient calls does your practice receive on a typical business day?

4. How interested would you be in a MedFlex Virtual Front Desk that could answer patient calls 24/7, answer routine practice questions, take messages, route or transfer calls, schedule, reschedule, or cancel appointments, and potentially integrate with your EHR/EMR system?

5. Which capabilities would be most valuable to your practice? (Select all that apply.)

6. What monthly price would you consider reasonable for this service if it met your

7. Would you be interested in participating in an early MedFlex Virtual Front Desk pilot?

Yes — please contact me Maybe — I'd like to learn more Not at this time

8. What practice management/EHR/EMR or scheduling system do you currently use?

9. Is there anything you would want a MedFlex Virtual Front Desk to do that we haven't mentioned?

MedFlex Virtual Front Desk Member Survey

Virtual Front Desk – Member Survey